As part of our goal to deliver the best experience possible, we use an online customer service program. This system enables you to keep information up to date, review invoices and payment history, read visit notes from recent appointments, and most importantly, request new appointments or cancel existing ones.

 

Please contact us if you don’t know your user name and password or to arrange a demo over the phone.

 

 

 

 

 

 

 

First time logging in? You will be prompted to change your password. The next step is reviewing and agreeing to our service contract, which is required before we can start service. Once that is complete you will be directed to your profile.

 

If any information in your profile needs to be changed, feel free to make updates. Please add a picture of each pet if you have one available. When you are finished making changes click the blue "Submit Change Request" button at the top or bottom of the page.

 

To schedule appointments, go the "Request Visits" page and follow the on-screen instructions.

 

Thank you for taking the time to learn about our system. We feel this is an extremely important communication tool that we must utilize as we continue to grow. It ensures we are all on the same page, especially concerning appointments and your pet care information. If you have any questions about how to use your account please let us know.